Browns Socialhouse Lloydminster

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Reviews of Browns Socialhouse Lloydminster

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  Shirley Davis Added 2018-01-01

  ★ ☆ ☆ ☆ ☆
  Went in yesterday (Sept 17, 2017) for the first time and it will be my last. Worst service I've ever experienced. Arrived about 2:45 pm for a late lunch and waiter Josh was enthusiastic to sit us down and bring us some adult beverages, then said he would be back to take our food order. There were 3 occupied tables in the whole place - one being a group of about 10. We had nearly finished our drink and he had not come to take our order. So we rousted him out from behind the bar. He apologized and said he was trying to get something voided off the computer. He took our order and brought me another glass of wine. That was the last we saw of him. We waited a good 1/2 hour for our food to arrive (a fish taco with fries & gravy and blackened chicken Caesar salad). The $18 Caesar salad was badly wilted and the fries & gravy were lukewarm. The gravy was coagulating on top). Someone came to take my sister's plate and I asked for a take-away container -- which I never got. So I set my plate aside and finally a young guy came along. I asked him for a take-away container and he looked at me like I had 3 heads and said, "Oh, you're going to have yo talk to your server about that." I replied, "Well he hasn't been by here at all in the last hour, so if you could get me a container..... and our bill please." He got me the container and the manager lady brought our bill. As I was punching in $0.00 for a tip, I brought up our poor service -- which I have never ever done in a restaurant, but this was just so bad that I had to !! She apologized profusely and said " this is all on me -- my responsibility - I'll be talking to them. She didn't go so far as to cancel our transaction, but told us that, "next time you come back, you call ahead & talk to me personally, and your next visit is on us and we'll make sure you have a good time."
  
  I really don't think we'll be back. First impressions are usually telling.

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Browns Socialhouse
Browns Socialhouse - an upscale casual dining restaurant. Sports, Bar, Lunch, Dinner, Brunch.